FAQs
1. How long does shipping take?
Shipping times may vary depending on your location. Generally, it takes about 3-7 business days for orders to be processed and shipped. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.
2. What are the available payment methods?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. You can choose your preferred payment option during the checkout process.
3. Can I return or exchange an item?
Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the item. Please make sure the item is in its original condition, unworn, and with all tags attached. Contact our customer support at infohomessmarts@gmail.com to initiate the return or exchange process.
4. What is your sizing guide?
We provide a detailed sizing guide for each product to help you find the perfect fit. You can find the sizing information on the product page under the "Size Guide" section. If you have any specific questions about sizing, feel free to reach out to our customer support.
5. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery. Simply enter the tracking number on our website or the courier's website to get real-time updates on your order's whereabouts.